Back to top
Phoenix Link UK Ltd - Logo

Facebook logoTwitter logo 01227 200 625

Providing Outstanding Communication Solutions For Business

Knowledge Centre

We aim to make our services as user friendly as possible. Here are some self help guides, but if you need any assistance or advice then please call 01227 200625 or email 

Name Date Uploaded File Size
Video - Various types of Business Internet Access27/01/202327/01/2023N/A
Document - Visual Status Indicators for CallSwitch Communicator softphone App27/10/202227/10/202298.70 KB
Document - Benefits of Hybrid Working27/10/202227/10/2022139.24 KB
Video - Xelion VOIP telephony, for when you only want Apps27/10/202227/10/2022N/A
Video - CallSwitch Communicator Softphone App Laptop Desktop Version overview18/08/202218/08/2022N/A
Video - Factory Reset Yealink telephone24/03/202224/03/2022N/A
Video - Selecting audio device to use with CallSwitch Communicator08/03/202208/03/2022N/A
Video - CallSwitch Communicator Audio Device check07/03/202207/03/2022N/A
Video - Call Phoenix Link if you want to work with the best provider03/03/202203/03/2022N/A
Video - Openreach copper telephone line switch off 202516/02/202216/02/2022N/A
Video - CallSwitch Communicator presentation number selection15/02/202215/02/2022N/A
Video - Remote working , using your work office Yealink T46S desk phone at home15/02/202215/02/2022N/A
Video - CallSwitch Communicator selecting softphone option in settings14/02/202214/02/2022N/A
Document - Yealink W52P Call Transfer etc11/02/202211/02/20221.34 MB
Document - User setting up extension voicemail11/02/202211/02/2022463.13 KB
Document - Robustel R1510 User Guide11/02/202211/02/20224.90 MB
Document - Horizon PC Soft Client User Guide V5 with Collaborate May 202011/02/202211/02/20221.40 MB
Document - Horizon iOS Soft Client User Guide V3 May 2020 G11/02/202211/02/2022867.27 KB
Document - Horizon Android Soft Client User Guide V5.0 May 202011/02/202211/02/20221.01 MB
Document - Firewall best practices to block ransomware11/02/202211/02/2022220.19 KB
Document - Firewall ports to open for Callswitch11/02/202211/02/2022451.46 KB
Document - EHS36_User_Guide_V1.611/02/202211/02/20221.03 MB
Document - Collaborate Quick Ref Guide Getting Started11/02/202211/02/20221.40 MB
Document - CallSwitch Communicator Smartphone Call Transfer11/02/202211/02/2022453.23 KB
Document - CallSwitch Communicator Mobile App Quick Start Guide11/02/202211/02/2022595.11 KB
Document - CallSwitch Communicator device settings11/02/202211/02/2022221.70 KB
Document - CallSwitch Communicator Desktop App Quick Start Guide Nov 2111/02/202211/02/20221.08 MB
Document - CallSwitch Communicator App Quick Install Guide Nov 2111/02/202211/02/2022350.75 KB