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Providing Outstanding Communication Solutions For Business

Business Telephony

Phoenix Telephony specialises in VOIP Telephony, that is telephony over an internet connection. In out world of hybrid working this is absolutely vital for virtually any business. Many of our clients now just use the PC/Laptop/MAC softphone applications and mobile smartphone softphone applications rather than having a deskphone but we can provide any combination end point to suit your business. 

VOIP Telephony for business can be delivered via a wired desk phone, a wireless desk phone, a headset, a DECT "walkabout" wireless phone, an App on your PC/laptop/Mac or mobile; or indeed a combination of these depending on where you are and what you are doing. Basically, as long as you have a way of answering and making a telephone call, then we can deliver that call.

But telephony for business is much more than telephone calls. Its also:

  • Intelligent call routing that can be varied by day and time
  • Automated features like IVR, Auto Attendant, and forwarding on busy, no answer and schedules
  • Call Queuing to enable few staff to manage more calls
  • Greetings and voicemails, including voicemail to email
  • Call Recording
  • Call reports and statistics
  • Inbound telephone numbers for marketing and projects
  • Telephone number ranges from different areas and countries

And the list goes on.

Business Telephony should enhance your business, does your current solution enhance your business ? If not call 01227 200625 or email 

If you are looking for support with telephones in Kent look no further.

if you have any questions at all regarding business telephony, VOIP, business internet access etc.