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Cloud Telephony

Cloud Telephony and VOIP

There are potentially huge benefits of moving to this VoIP technology and very few down sides.

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For additional information on the areas we cover and the range of services we provide please contact us or call us on 01227 200 625.

Frequently Asked Questions (FAQs)

What’s the ongoing cost for a VoIP phone system?

Calls from one VoIP phone to another “on net” cost nothing, all you need is an internet connection.

Calls to a traditional landline or mobile phone generally cost less than those made over traditional telephone lines, even long-distance calls, and in many cases local, national and mobile calls are included with user monthly subscription charges.

As well as cheaper calls, the installation and maintenance are also considerably less expensive than a traditional phone setup.

How flexible is a VoIP phone system?

With VoIP telephony, adding new users is easy, and no extra infrastructure is generally necessary if structured internal cabling (CAT5e or CAT6) is already in place. Telephone handsets can be preconfigured, sent out to site and set up – “plug and play”, even sharing sockets and cables with PCs and laptops.

If your business relocates to a new area and it uses a VoIP telephone system there is no need to change your phone number, avoiding the need to contact every client and supplier to update them.

VoIP is also very valuable to people who work from multiple locations. One main phone number can be used, if desired, and calls can be routed throughout the UK and abroad to wherever the VoIP telephone users are situated.

As practices like hot desking, remote offices and working from home are becoming increasingly popular, VoIP works perfectly to accommodate these needs.

In short, VoIP is incredibly flexible.

What do I need for a VoIP phone system?

Suitable internet access!

You can choose whether you require desk telephone handsets, walkabout wireless handsets and/or the softphone application which can work on both PCs/laptop and Smartphones.