Although a significant business focus for 2018 will be preparing for the introduction of GDPR in May 2018 for businesses in the financial sector MiFID II legislation will need to be managed earlier as it will come into effect on 3rd January 2018. MiFID II changes how financial services businesses must record and store calls (both landline and mobile). Businesses will be required to record and keep the communications of every active participant in a transaction and have to keep these records for at least five years, in some cases seven.

If your business needs MiFID II compliant call recording talk to Phoenix Link . Call 01227 200625 or email ask@telephoneskent.com