The Markets in Financial Instruments Directive, commonly known as MiFID II, is a set of sweeping reforms for the financial services industry which mandates the ability to record conversations relating to financial selling.  As a result, network based call recording and storage will be central to the new MiFID II provisions ; timetabled for introduction on January 3rd 2018.

The Financial Conduct Authority (FCA) currently mandates that only the telephone conversations of individuals directly involved in trading need to be recorded, but the new legislation, MiFID II, will broaden the scope considerably.

The SIP and cloud telephone services provided by Phoenix Link will be compliant. For more information EMAIL