As a result of MiFID II regulations any organisation providing financial services to clients linked to ‘financial instruments’ will have to record and store all communications intended to lead to a transaction. With MiFID II any organisation that’s even giving advice that may lead to a trade or investment will also need to comply with this rule.

What are we doing?

The Horizon cloud telephony platform is being updated.

Horizon call recording is being expanded with a suite of integrated call recording and PCI compliance services providing a solution in accordance with all legal and regulatory compliance legislation.

If you need more information or assistance call 01227 200625 or email ask@telephoneskent.com