VoIP (Voice over Internet Protocol)
Overview
So what is it? Well, very simply, it’s a technology that sends your voice over the internet as if it were computer data, removing the need for traditional person to person phone lines.
By sending and receiving phone calls and faxes over the Internet, you benefit immediately from its phenomenal flexibility and range. In essence, with the right setup, whenever you go online anywhere in the world, you can make and receive calls as if you were sitting at your desk.
Unlike a traditional switchboard, that uses a limited number of dedicated telephone lines and phone extensions, VoIP uses your “always on” broadband connection, your office network and some clever software to route your calls.
The reality is that VoIP is the way forward for the whole industry, so it’s actually a question of when and not if. You’ve probably, unknowingly, already embraced the technology, even if only by using instant messaging (MSN, AOL, Yahoo, etc.) or phoning someone using Skype.
Alongside cost reduction, research shows that one of the main reasons for VoIP integration is its potential to mobilise the work force. Essentially VoIP allows businesses to be more flexible by benefiting from advanced communication features while, at the same time, reducing the cost of calls and the cost of ownership.
Hosted VoIP Telephony
Feature Plus
What is Feature Plus?
FeaturePlus is a business grade hosted VoIP solution that delivers high-end IP telephony features like voicemail, music on hold, call forwarding/divert, desktop dialling and call management facilities to small businesses and single users via a small portable box, half the size of a paperback, and connectable to any available Broadband service.
That’s any available Broadband service anywhere in the world. All the services are managed on-line and what’s more, the UK number attached to the FeaturePlus service is displayed to the end caller, wherever you make the call. Even better, the call will always be charged at the standard rates. That’s a significant cost saving compared to using hotel phone services or mobiles abroad. It’s the perfect answer for all domestic and international business travellers.
The feature-rich hosted VoIP benefits don’t stop there. It really is like having a business telephone system designed for a larger enterprise available to you anytime, anywhere. The business communications benefits of having an all-encompassing hosted VoIP service are endless, not to mention cost-effective.
With Feature Plus, you will ....
Benefit from advanced calling and service network features, without having to change your telephone number.
Continue to use the same IP telephony service and platform as your business expands.
Have total control over your company’s IP telephony and associated spend.
Have a choice of using leading-edge VoIP phones or retaining your trusted analogue phones.
Make an immediate return on investment when purchasing a new phone service.
Communicator
What is Communicator?
Communicator is a hosted telephony system designed for multi-site small businesses that offers powerful features to reduce your total costs and improve the productivity and image of your business.
Phoenix Link UK Ltd has taken the hassle out of managing the hardware needed to make businesses telephone systems leading-edge, feature rich and cost effective.
With Communicator, you will have ....
Lots of advanced calling features
Financial savings & Productivity improvements
The benefits of technology without the hardware
A system that improves your customers'' image and professionalism
