Cloud telephony ( sometimes called hosted telephony ) uses VoIP ( voice over internet protocol ) to provide ” telephone lines ” over your broadband connection . Cloud telephony systems do not require a telephone system processor ( PaBX ) to be located on site and the physical location ( from a geographic perspective ) of the handsets is irrelevant …. so your telephone system could be operational over several continents !
This type of telephone system benefits from remote support , flexibility and a rich set of features as standard which can include inbound ring groups, call forwarding , voicemail to email , auto attendant , call queuing , call recording , call history , PC soft phones , smart phone applications , telephone numbers from multiple dialing codes and much more.
Whether you need 1 handset or 1000 handsets cloud based telephony is the solution for your business
If you are not sure how to move to a cloud based telephone system then call Phoenix Link and we will help you