Cloud telephony ( sometimes called hosted telephony ) uses VoIP ( voice over internet protocol ) to provide ” telephone lines ” over your broadband connection . Cloud telephony systems do not require a telephone system processor ( PaBX ) to be located on site and the physical location ( from a geographic perspective ) of the handsets is irrelevant …. so your telephone system could be operational over several continents !

This type of telephone system benefits from remote support , flexibility and a rich set of features as standard which can include inbound ring groups, call forwarding , voicemail to email , auto attendant , call queuing , call recording , call history , PC soft phones , smart phone applications , telephone numbers from multiple dialing codes and much more.

Whether you need 1 handset or 1000 handsets cloud based telephony is the solution for your business

If you are not sure how to move to a cloud based telephone system then call Phoenix Link and we will help you

You may think that when you use social media that you are being protected by the developer or provider of the media ( ie LinkedIn, Twitter, Facebook, Instagram, Google+, YouTube etc ) or even the internet provider – ISP. Unfortunately, you are not. For business in particular this is bad news. If your staff are allowed to access social media using your business internet access you could be exposing your business to a cyber attack.

We are in a new age of cyber-warfare. It is no longer just the email, web browser, and internet that is being hacked. You must be aware of the new threats.  The text which your colleague received from his brother asking him to open a link may not be from his brother . The Tweet you just read, may not be from the actual source. Cyber-attackers continue to find new holes in business security which allows them to have access to corporate and personal data.

What can you do to stop it?

Be proactive .

If you are unsure of what you need to do then contact Phoenix Link – we can help